Necessary data, handled for a clear purpose.

Information we collect

Depending on how you use the website, information may include your name, email, organisation, role, country, delivery and billing details, enquiry content, order records, account information, eligibility evidence, support correspondence and technical security data.

Why we use it

We use necessary information to respond to enquiries, assess product and destination eligibility, operate accounts, process and fulfil orders, provide documentation, prevent fraud and misuse, meet legal obligations and improve website reliability.

Service providers and international processing

Hosting, email, payment, analytics, fraud-prevention, carrier and professional-service providers may process limited information for their contracted purpose. International delivery necessarily requires relevant recipient and shipment information to be shared with carriers, customs or authorities where required.

Retention and security

Information is retained only for the operational, contractual, legal, tax, safety and dispute periods that apply. Access should be limited by role and protected through appropriate technical and organisational controls. No internet service can guarantee absolute security.

Your choices and requests

You may ask about the information associated with you, request correction or deletion where applicable, or object to certain processing by emailing contact@lockdin.biz. Some records must be retained for legal, transaction or security reasons.

Cookies and analytics

The website may use essential storage for basket and account functions and limited analytics or security tools. Where law requires consent for non-essential technologies, those tools should not activate until valid consent is obtained.

Updates

This notice may be updated as services, providers or legal requirements change. The published version on this page is the current website notice.